Creating a Culture of Inclusion,
Instructor Led Training
Instructor Led Training
This Instructor Led training is part of a Diversity, Equity and Inclusion series. This particular module gives a background on diversity and equity, which have been previously discussed in earlier events of the series, but primarily focuses on creating more inclusive workspaces.
Tools Used: Canva
View the participant workbook that accompanies this training
Happy Days Services Professionalism
and Workplace Etiquette, Virtual Instructor Led Training
This one hour VILT training came as a request from management and leadership as a result of supervisor and staff suggestions to the company suggestion box. Staff were noticing a lack of etiquette in email communications and during onboarding shadowing. As a result it was requested for new hires to be educated on the values of the organization, as well as email and shadowing etiquette while providing scenarios that arise while providing services. This VILT was incorporated as part of new employee onboarding training to prepare for shadowing and engagement in services.
Tools Used: Microsoft Powerpoint, Zoom
View the facilitator guide for this training
Click to view Job Aids for this training, including 5 tips to become a better emailer and Shadowing reminders